Privacy Policy

Vietnamese Community Services ("we", "our", "us") respects your privacy.

We collect personal information such as name, phone number, and email address only when customers voluntarily provide it while requesting services such as passport assistance, visa services, application tracking, or appointment scheduling.

Phone numbers are used solely for service-related SMS messages including case updates, tracking notifications, and appointment reminders. We do not sell or share customer information with third parties for marketing purposes.

Customers may opt out of SMS messages at any time by replying STOP.

For questions regarding this policy, please contact us through our website.

SMS Disclosure:
Message frequency varies. Msg & data rates may apply.
Reply STOP to opt out. Reply HELP for help.

Contact Information:
Vietnamese Community Services Agency LLC
7804 Madison Ave, Cleveland, OH 44102
Phone: 216-640-7040

Terms & Conditions

Vietnamese Community Services provides passport, visa, and community-related assistance services.

All services are provided based on information supplied by the customer. SMS messages are sent only for service-related communication such as application updates and appointment reminders.

By using our services, you agree to these terms.

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